Friday, May 24, 2019
Landers Corp
The message was seemingly received with mixed feelings because while Terry understood the need to keep his customer happy/satisfied, the customers conduct does non unrecorded up to Terrys beliefs and values (family) and that is not being taken into consideration considered. Harry is seemingly putting his customers needs ahead Of his employees. 2. Should there be different standards for lineage entertainment based on organisational position within the company? Should Terry try to imitate Hardys style?Imitating Harry style as it relates to screening his appreciation to his customers for their business and making an effort to get to know them on a personal level is indeed remarkable and makes good business sense. However, at Terrys level, he can ill-afford to entertain important clients at Harry level. While there should be different standards for business entertainment based on organizational position, allowances should be made for entertaining important customers at different leve ls. How can Terry control the conduct of a night on the town with George whitehead? What other alternative does Terry have in gaining a personal relationship with George? Terry needs to exercise tact, caution and professionalism in addressing George prior to embarking on a night on the town. He certainly would not want to alienate such an important client but Terry must to a fault maintain his core values and beliefs.Choosing a function where alcohol is not readily available or an event where the wives or significant other argon invited would most likely curtail Georges outlandish behavior and indicate to George Terrys values and core values. 4. What type of expense budgeting does this type of entertainment call for in shape? Expense budgets for accommodating such entertainment could be very large and presents the opportunity for lavish spending and abuse. However, at Terrys level,such budgets are most likely not available they are probably reserved for the likes go Harry Wiley.
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